As stated emphatically in our Terms & Conditions, we have a strict NO REFUND policy for the following reason:
All orders are non-refundable. By accepting the company's services, the client gives up any right to a refund. After the multilingual pages have been created and optimized + uploaded anyone could copy such work for their own benefit and this is why no refund will be accepted. It is conceptually exactly like when opening a software which states "after breaking the seal no refund will be accepted" in order to prevent the customer at that point to keep the work and ask for a refund. Therefore, all orders are non-refundable. By accepting the company's services, the client gives up any right for a refund at any stage of development.
NO EXCEPTION WILL BE MADE.
As explained in our FAQ #1 (What is the procedure after I sign up?), upon placing your order, we will send a contractual agreement to your attention outlining the service which you have embraced. Our "NO REFUND policy" is clearly stated in this agreement.
1250 Connecticut Ave NW Suite 200, Washington, DC 20036 USA
Tel: +1 (202) 787-3989 • Fax +1 (202) 318-2453